# Hardware settings The **Hardware** settings allow you to connect and manage essential devices like Revolut Payment Devices and printers. - **:CardTerminal: Payment devices:** Pair your Revolut Reader or Revolut Terminal to enable smooth payment processing. - **:Printer: Printers:** Connect printers for printing tickets, customer receipts, or merchant copies. These settings ensure your hardware is properly configured for smooth operations during transactions. - ![iPad] ![Revolut POS iPad: Hardware settings](/img/accept-payments/payment-methods/pos/pos-ipad-hardware-settings.png "Revolut POS iPad: Hardware settings") - ![iPhone] ![Revolut POS iPhone: Hardware settings](/img/accept-payments/payment-methods/pos/pos-iphone-hardware-settings.png "Revolut POS iPhone: Hardware settings") ## Payment devices The Revolut POS app supports connecting Revolut Terminal and Revolut Reader for processing card payments. To manage your payment devices, go to **:Ellipsis: More > :CardReader: Hardware > :CardTerminal: Payment devices**. :::note With **Revolut Quick Sign-up**, you can only take cash payments. When you're ready to accept card payments, connect or create a Revolut Merchant account. ::: ### Connect devices The connection process differs depending on the device type: - ![Terminal] Terminals connect automatically when the following conditions are met: - **Pay at Counter** mode is enabled on the Terminal. See [Additional features: Enable Pay at Counter](/docs/guides/merchant/accept-payments/in-person-payments/terminal/additional-features#enable-pay-at-counter). - The Terminal is logged in to the same location as your POS app. Once these conditions are met, your Terminal will appear automatically in the **Terminals** section (no scanning required). Simply select the correct Terminal by matching the 3 digits displayed on the Terminal screen. :::note You can connect multiple Terminals simultaneously to the same POS app. ::: - ![Reader] To connect a Revolut Reader: 1. Tap **Scan** in the **Readers** section. 1. Choose the correct Reader by matching the 3 digits displayed in the app with the 3 digits on the back of your Reader. 1. Follow the on-screen instructions to complete the pairing process. 1. The :CheckSuccess: icon next to the Revolut Reader indicates that the device is successfully connected and ready to use. :::warning - If the Reader is updating, wait for the update to complete. Do not close the Revolut POS app during this process, as doing so may cause the update to fail. - Only one Reader can be connected at a time. ::: ### Edit devices :::note This section applies to Terminals only. ::: You can customise Terminal settings to streamline your payment workflow: #### Set as default Setting a Terminal as default automatically pushes payments to that device during checkout. To set a default Terminal: 1. Tap :Ellipsis: next to the Terminal. 1. Select **:Check: Set as default**. If no default is set, you'll need to manually select a device from the list when choosing card payment. Even if a default Terminal is set, you can override this selection during checkout. For detailed instructions, see [Order management: Select payment method](/docs/guides/merchant/accept-payments/in-person-payments/pos/ios-app/order-management#select-payment-method). #### Edit name You can rename devices for easier identification: 1. Tap :Ellipsis: next to the Terminal. 1. Select **:Pencil: Edit name**. 1. Enter a new name and save. ### Disconnect/forget devices - ![$Terminal] To disconnect a Terminal from the POS app, you must disable **Pay at Counter** mode on the Terminal device itself: 1. On the Terminal, go to :Menu: **More > Settings > Checkout**. 1. Toggle **Pay at Counter** to disable it. The Terminal will no longer appear in the POS app's connected devices list. :::info For detailed instructions, see [Additional features: Disable Pay at Counter](/docs/guides/merchant/accept-payments/in-person-payments/terminal/additional-features#disable-pay-at-counter). ::: - ![$Reader] To disconnect or forget a Reader: 1. Tap :Ellipsis: next to the Reader in the device list. 1. Choose one of the following options: - **:Link: Disconnect:** Temporarily disconnects the Reader. You can reconnect it later without re-pairing. - **:Delete: Forget device:** Permanently removes the pairing. You'll need to scan and pair the Reader again to reconnect. ## Printers Setting up printers in the Revolut POS app allows you to seamlessly print receipts and kitchen orders directly from your device. ### Supported printers The following printer models are supported: - Star TSP 100 III - TSP 143 - Star Micronics TSP143IV - Epson TM-m30III :::note Any variation of these printers is compatible (e.g., Bluetooth, USB, WLAN, LAN) ::: ### How to choose the right printer The printer you need depends on your business setup: - **USB:** A printer that connects only to one device via a USB cable, suitable for printing customer receipts. In addition, a USB printer requires a USB-A to USBC-C adapter to connect to the iPad. - **Bluetooth:** A printer that connects only to one device via Bluetooth, suitable for printing customer receipts and an awesome option if you don't want to deal with cables. You can also use it to print kitchen tickets but not recommended (kitchen could be far from the device, bluetooth connection can become unstable). - **LAN:** A printer that connects to multiple devices but has to be plugged into a router with an ethernet cable, providing a more stable connection. Suitable for kitchen printers. - **Wi-Fi (WLAN):** A printer that connects to multiple devices, and doesn't have to be connected with a cable to the router. Connection can be less stable as on the LAN. Suitable for kitchen printers. ### Set up printers This section provides detailed instructions for setting up Star and Epson printers. Once your printer is set up and connected, you can proceed to configure it in the POS app. #### Star printers **Star TSP 100 III - TSP 143 and Star Micronics TSP143IV** :::note Before you begin, install the [**Star Quick Set-up Utility App**](https://apps.apple.com/au/app/star-quick-setup-utility/id1549088652) to manage firmware updates and future configurations. ::: **Star Bluetooth printer** **Connect:** 1. Turn on **Bluetooth** in your device's settings. 1. Pair your printer by selecting it from the list of available Bluetooth devices. 1. In the Revolut POS app, go to :Ellipsis: **More > Hardware > Printers**. 1. Tap :Search: **Scan** and select your printer. 1. Tap :Ellipsis: **> :Link: Enable** to complete the connection. **Star WLAN printer** **Connect:** 1. Turn off the printer using the power switch on the left side. 1. While the printer is off, press and hold the **FEED** button. 1. While holding **FEED**, turn the printer on. 1. The printer will print a configuration report. Ensure **Network Mode** says **Access Point Mode**. If not, reset the printer's network settings and try again. 1. Note the **SSID** and **IP Address** from the printed report. 1. Follow the [wireless LAN settings instructions for Star TSP 100 III - TSP 143](https://www.star-m.jp/products/s_print/tsp100iiiw/manual/en/settings/settingsWLAN.htm) or [for Star Micronics TSP143IV](https://star-m.jp/products/s_print/oml/tsp100iv/manual/en/settings/settingsWLAN.htm) to log into the printer's web configuration page and connect your printer to your Wi-Fi network. 1. After the printer restarts and prints a new network configuration receipt, ensure the IP address is not 0.0.0.0. 1. In the Revolut POS app, go to :Ellipsis: **More > Hardware > Printers**. 1. Tap :Search: **Scan** and select your printer. 1. Tap :Ellipsis: **> :Link: Enable** to complete the connection. :::note - If you have trouble discovering the printer in the POS app, [try resetting the printer for Star TSP 100 III - TSP 143](https://www.star-m.jp/products/s_print/tsp100iiiw/manual/en/settings/initializingWLAN.htm) or [for Star Micronics TSP143IV](https://star-m.jp/products/s_print/oml/tsp100iv/manual/en/convenientFunctions/initializingNetwork.htm). - If you have trouble discovering the printer in the POS app, try using the **Star Quick Set-up Utility**. - If the printer isn't discoverable in the Utility app, the issue may be with the printer itself. - If it's discoverable in the Utility app but not in the POS, the issue may lie in the POS connection. ::: :::info **Star online manuals:** - [TSP143IIIU](https://www.star-m.jp/products/s_print/tsp100iiiu/manual/en/) - [TSP143IIIBI](https://www.star-m.jp/products/s_print/tsp100iiibi/manual/en/index.htm) - [TSP143IIIW](https://www.star-m.jp/products/s_print/tsp100iiiw/manual/en/) - [TSP143IIILAN](https://www.star-m.jp/products/s_print/tsp100iiilan/manual/en/) - [TSP143IV](https://star-m.jp/products/s_print/oml/tsp100iv/manual/en/index.htm) ::: #### Epson Printers **Epson TM-m30III** **Basic setup** 1. Unbox the printer and remove the covers. 1. Connect the power cable and any other required cables (USB, Ethernet, or for Bluetooth/Wi-Fi). 1. Replace the covers and power on the printer. 1. Load the paper roll (80x80) as instructed and close the printer door. 1. Pull a little excess paper past the printer door and then close the printer. 1. Tear off the excess paper. **Epson Bluetooth printer** [How to connect via Bluetooth](https://www.youtube.com/watch?v=lOD9Q11z_sE) 1. Put the printer into Bluetooth pairing mode by holding the **Feed** button as instructed by the printer's manual until it prints configuration instructions. 1. Follow the printed instructions to enter pairing mode. The Bluetooth LED will flash. 1. On your iPad, turn on Bluetooth and pair the printer. 1. In the Revolut POS app, go to :Ellipsis: **More > Hardware > Printers**. 1. Tap :Search: **Scan** and select your printer. 1. Tap :Ellipsis: **> :Link: Enable** to complete the connection. **Epson wireless printer** [How to connect via WiFi](https://www.youtube.com/watch?v=Ff605itddgw) 1. Follow the instructions for connecting the TM-m30III via Wi-Fi as provided in the manufacturer's guide. 1. If you cannot find the printer in the POS app, use the [**Epson TM Utility** app](https://apps.apple.com/us/app/epson-tm-utility/id726122574) to verify connectivity. - If the printer is not discoverable in the TM Utility, the issue may be with the printer. - If it's discoverable in the TM Utility but not in the POS, the issue may be with the connection to the POS. ### Connect printers This section provides detailed instructions for setting up Star and Epson printers. Once your printer is set up and connected, you can proceed to configure it in the POS app. #### Star printers (ex: Star TSP 100 III - TSP 143) :::info Before you begin, install the [Star Quick Set-up Utility App](https://apps.apple.com/au/app/star-quick-setup-utility/id1549088652) to manage firmware updates and future configurations. ::: **Pair via Bluetooth** 1. Turn on **Bluetooth** in your device's settings. 1. Pair your printer by selecting it from the list of available Bluetooth devices. 1. Navigate to :Ellipsis: **More > Hardware > Printers**. 1. Tap :Search: **Scan** and select your printer. 1. Tap :Ellipsis: **> :Link: Enable** to complete the connection. **Pair via WLAN** 1. Turn off the printer using the power switch on the left side. 1. While the printer is off, press and hold the **FEED** button. 1. While holding **FEED**, turn on the printer. 1. The printer will print a configuration report. Ensure **Network Mode** says **Access Point Mode**. If not, reset the printer's network settings and try again. 1. Note the **SSID** and **IP Address** from the printed report. 1. Follow the [wireless LAN settings instructions for Star TSP 100 III - TSP 143](https://www.star-m.jp/products/s_print/tsp100iiiw/manual/en/settings/settingsWLAN.htm) or [for Star Micronics TSP143IV](https://star-m.jp/products/s_print/oml/tsp100iv/manual/en/settings/settingsWLAN.htm) to log into the printer's web configuration page and connect your printer to your Wi-Fi network. 1. After the printer restarts and prints a new network configuration receipt, ensure the IP address is not `0.0.0.0`. 1. To connect printers, navigate to :Ellipsis: **More > Hardware > Printers**. 1. Tap :Search: **Scan** and select your printer. 1. Tap :Ellipsis: **> :Link: Enable** to complete the connection. :::tip - If you have trouble discovering the printer in the POS app, [try resetting the printer for Star TSP 100 III - TSP 143](https://www.star-m.jp/products/s_print/tsp100iiiw/manual/en/settings/initializingWLAN.htm) or [for Star Micronics TSP143IV](https://star-m.jp/products/s_print/oml/tsp100iv/manual/en/convenientFunctions/initializingNetwork.htm). - If you have trouble discovering the printer in the POS app, try using the **Star Quick Set-up Utility App**. - If the printer isn't discoverable in the Utility app, the issue may be with the printer itself. - If it's discoverable in the Utility app but not in the POS, the issue may lie in the POS connection. ::: #### Epson Printers (ex: **Epson TM-m30III**) **Preparation** 1. Unbox the printer and remove the covers. 1. Connect the power cable and any necessary cables (USB, Ethernet, Bluetooth, or Wi-Fi). 1. Replace the covers, power on the printer, and load the 80x80 paper roll as instructed. 1. Close the printer door, pull out a bit of excess paper, and tear it off. **Pair via Bluetooth** [How to connect via bluetooth](https://www.youtube.com/watch?v=3DlOD9Q11z_sE) 1. Put the printer into Bluetooth pairing mode by holding the **Feed** button as instructed by the printer's manual until it prints configuration instructions. 1. Follow the printed instructions to enter pairing mode, indicated by the Bluetooth LED flashing. 1. On your device, turn on Bluetooth and pair the printer. 1. To connect printers, navigate to :Ellipsis: **More > Hardware > Printers**. 1. Tap :Search: **Scan** and select your printer. 1. Tap :Ellipsis: **> :Link: Enable** to complete the connection. **Pair via WLAN** [How to connect via WiFi](https://www.youtube.com/watch?v=3DFf605itddgw) 1. Follow the instructions for connecting the Epson via Wi-Fi as provided in the manufacturer's guide. 1. If you cannot find the printer in the POS app, use the [Epson TM Utility app](https://apps.apple.com/us/app/epson-tm-utility/id726122574), to verify connectivity: - If the printer is not discoverable in the TM Utility app, the issue may be with the printer. - If it's discoverable in the TM Utility app but not in the POS, the issue may be with the connection to the POS. ### Configure your printers You can adjust your printer settings to ensure each printer is tailored to your needs. Whether it's printing customer receipts, station tickets for specific sections, kitchen notes, sales reports, or triggering a kitchen buzzer, these options help streamline your workflow and enhance efficiency in your operations. 1. Go to :Ellipsis: **More > Hardware**. 1. Toggle **Enable section printing** to turn station printing on/off for the location. 1. Toggle **Show pick up number on receipts** to enable pick-up numbers for all fulfilment types. 1. Tap :Ellipsis: and select :Gear: **Printer settings**: - **Customer receipts**: Enable this and set the number of copies to print receipt on every transaction automatically. - **Station tickets**: If you have table service with multiple floor sections, enable this and set the number of copies to select the specific category for this printer (e.g., a kitchen printer only prints food orders). - **Kitchen notes:** Enable this and set the number of copies to print kitchen notes on this printer. - **Reports:** Enable this and set the number of copies to print sales reports from the **Reports** menu. - **Trigger kitchen buzzer:** Enable this to activate the buzzer to alert the kitchen when a new order is sent. - **Open cash drawer:** Enable this to automatically opens the cash drawer when printing a receipt. 1. Tap :Printer: **`Print test receipt`** and :Cash: **`Open cash drawer`** to ensure the printer is functioning correctly. 1. Tap :Link: **`Disable`** to temporarily disable the printer without removing it from the app, or **Forget printer** to permanently remove the printer from the system.