Merchant API
Disputes
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Disputes

Endpoints that allow merchants to view customer payment disputes.

It provides a robust framework with high-level states (e.g., won, lost, needs_response, under_review) and detailed substates (e.g., lost_expired, pre_arbitration, won_pre_arbitration, etc.) to accurately track the dispute lifecycle.

Additionally, the API integrates standard dispute reason codes and human-readable descriptions, offering a customisable approach to dispute resolution that facilitates effective dispute management.

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